When my book – Chasing the Shaman – was published, I ordered two author copies. A month later, I received an email from Amazon UK saying that I was being refunded for my purchase as the package had returned marked ‘undeliverable’. I thought that a bit strange as I have ordered many items – not just books – and amazon faithfully delivered them to the same address. Maybe, it was a COVID issue?
So, I ordered two copies again.
I then went on a book Buying spree…. I bought three by Alan Richardson, two of Slavic deities, one by Allen Greenfield and another on the Trickster in the Paranormal, as well as a couple of others. I have a nice little pile of books to get through sitting here now. All ordered after my second order of Chasing the Shaman and all delivered to my address – mostly within days of ordering.
Then the email arrived. A refund. Undeliverable.
I contacted Amazon UK. I spoke to Tracy – a lovely lady who was eminently helpful but couldn’t help me understand why my book – just MY book – was undeliverable to an address used successfully many, many times.
I’m still waiting to get further response from Amazon. I just ordered my books again.
Third time lucky maybe?