In the UK, I have banked with the Halifax. I have never found it easy to do business with honestly. Its website is a mess and customer service a joke. I put up with it because I barely used the account. And then Halifax decided it would become a woke political organisation pushing pronouns and other such bull. Seeing that a very vocal group of customers were upset at this, it doubled down and said we could close our accounts.
Well Halifax, I moved my money this morning. I changed all payments to go elsewhere and I just wrote my letter telling you to get stuffed.
Go woke, go broke.